What can I expect from Mumm Napa's Guest Policy?
Updated August 2nd, 2021
Keeping our guests and staff safe and healthy is our number one priority, and we ask that all visitors to Mumm Napa follow our Guest Policy.
Our Guest Policy
All visitors must be 21+ of age.
Masks: All guests are required to wear a mask when indoors. If you are seated for a tasting indoors, masks may be removed when at an assigned space for the experience and you are enjoying your wine/food. Please be mindful of others and put your mask back on when stepping away from your tasting.
Guests are not required to wear a mask when outdoors.
All tastings are by reservation only and can be made online or by calling 866-783-5826. Once your reservation is confirmed, please call ahead if you have any changes to your party size. While we cannot guarantee additional guests will be added to the reservation, if we have an available table, we will be happy to accommodate changes if the number of total guests does not exceed six people.
Tasting experiences can be booked for up to 6 people. Our daily tasting experiences accommodate up to six guests.
Outside food or beverages are not permitted. We offer a selection of small pairing items for you to enjoy with our wines. Please do not consume alcohol away from your designated table.
We have the right to refuse service to anyone exhibiting signs of intoxication, is disruptive, or otherwise interferes with the safety and well-being of others.
Do you require reservations for experiences?
Yes. Reservations are required for all visits to the property, including club members, industry partners, curb-side pick-ups and bottle purchases without tastings.
How do I make a reservation for an experience?
Reservations can easily be made online HERE or by calling 866-783-5826, 9am-5pm for personal assistance any day of the week. Our hours of operation for tastings are 10am- 6pm, daily and the last reservation is at 4:45pm to allow for a 60-minute seated experience before closing. You will receive a confirmation of your reservation via email. If you are running late, we kindly ask that you call to let us know. We offer a 15-minute grace period after the reserved time before the reservation is canceled.
Can I add people to my reservation upon arrival at the winery?
Please call ahead if you have any changes to your party size. While we cannot guarantee additional guests will be added to reservation, if we have an available table, we will be happy to accommodate changes if the number of total guests does not exceed six people.
What if I am running late?
Please call if you are running late as we have a set timeframe for each reservation so that we can maintain the proper sanitizing standard in-between guests. Parties that are running more than 15 minutes late will need to reschedule.
Do you take walk-in’s?
We may be able to accommodate same day reservations, when space allows but we highly recommend that you call in advance for availability at 866-783-5826.
How many people can you accommodate for an experience or tasting?
We can accommodate up to a total of 6 people per table for our daily tasting experiences. This includes designated drivers and anyone not participating in a tasting.
Why can we only book up to six people for a tasting?
Additional planning and space is necessary to deliver the optimal experience for large parties.
We have 8 guests, can we book two groups of four?
We do not seat more than six people at a table, and we do not coordinate seating times across reservations.
Are children allowed at the winery?
No. Guests must be 21 years and older.
Are pets allowed?
Well-behaved dogs are allowed at our outdoor experiences. They must be on a leash at all times and are not permitted inside the tasting room or the retail shop. Please read our "Canine Code of Conduct" when entering the barn doors.
Do you accept cash?
We do. However, paying by credit card is highly encouraged.
Should we tip our servers?
Gratuities are solely at the discretion of the guest.
Can we picnic on your property?
Unfortunately, no. No outside food or drinks are allowed.
What is your cancellation policy?
We ask that you please cancel at least 24 hours before your reservation to avoid cancellation fees. Fees vary based on experience booked. If you need to update your party size or adjust your time, please cancel your existing reservation and rebook.